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Cancellation, No-Show & Rescheduling Policy

1:1 Training

Due to limited availability any appointment that is part of a block booking cancelled or rescheduled less than 72hrs from the agreed appointment time will incur a charge equivalent to a full session cost (minus any additional expenses). Any 1:1 training purchased needs to be used within 1 year of purchase – after which time the order is considered completed.

 

Remote Behavioural Assessments and Ask The Trainer

Our remote training options are non-refundable. Any remote training purchased needs to be used within 1 year of purchase – after which time the order is considered completed.

 

Training Guides

Our downloadable training guides are non-refundable.

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